Terms & Conditions
These Terms & Conditions govern your use of the Mantra88 platform. By accessing or using any part of our services, you confirm that you have read, understood, and agreed to be bound by the terms set out below. Please read them carefully before you proceed.
What You Need to Know at a Glance
Eligibility — 21 and Above
Mantra88 services are available exclusively to individuals who are at least 21 years of age. Users must have the legal capacity to enter into a binding agreement under applicable law.
One Account Per User
Each user is permitted to maintain only one registered account on Mantra88. Duplicate accounts will be terminated and associated balances may be forfeited in accordance with our fraud prevention policy.
KYC & Identity Verification
All users are required to complete Know Your Customer (KYC) verification before initiating a withdrawal. Mantra88 reserves the right to request identity documents at any stage of the account lifecycle.
Bonus & Promotion Rules
All bonuses and promotional offers are subject to wagering requirements as specified at the time of the offer. Mantra88 reserves the right to modify or withdraw promotions at any time with or without prior notice.
Prohibited Activities
Any form of fraudulent conduct, collusion, bonus abuse, use of automated tools, or violation of fair play standards will result in immediate account suspension and potential legal action.
Terms May Be Updated
Mantra88 may update these Terms & Conditions periodically. Continued use of the platform following any published update constitutes acceptance of the revised terms. Users are encouraged to review this page regularly.
1 Introduction
These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you ("User", "Player", "you") and Mantra88 ("we", "us", "our", "the Platform", "the Operator") governing your access to and use of the Mantra88 website located at https://mantra88.cam and all related services, applications, and features offered thereon (collectively, "the Services").
By registering an account, accessing the platform, or using any of the Services in any capacity, you confirm that you have read these Terms in their entirety, that you understand them, and that you unconditionally agree to be bound by them. If you do not accept these Terms, you must immediately cease all use of the platform.
Important Notice: These Terms must be read in conjunction with our Privacy Policy and Responsible Gambling Policy, both of which form an integral part of this Agreement.
2 Definitions
For the purposes of these Terms, the following definitions shall apply:
- "Account" means the registered user account created by a Player on the Mantra88 platform.
- "Balance" means the total funds held in a Player's Account, including both real-money funds and bonus funds where applicable.
- "Bonus" means any promotional credit, free spin, cashback, or other incentive issued by Mantra88 to a Player subject to applicable wagering requirements.
- "KYC" means Know Your Customer — the identity and document verification process required by Mantra88 prior to processing withdrawals.
- "Platform" means the Mantra88 website, mobile-optimised site, and all associated gaming services accessible at https://mantra88.cam.
- "Player" / "User" means any individual who has registered and holds an active Account on the Platform.
- "Prohibited Territory" means any jurisdiction in which access to or use of online gambling services is illegal or restricted under applicable local law.
- "Services" means all gaming, sports betting, live dealer, and ancillary services available on the Mantra88 platform.
- "Wagering Requirement" means the minimum number of times a Bonus amount must be wagered before a withdrawal of associated winings may be requested.
3 Account Eligibility
To register and maintain an Account on Mantra88, a User must satisfy all of the following eligibility criteria at all times:
- You must be at least 21 years of age. Mantra88 strictly prohibits the use of its services by minors.
- You must be the holder of a valid bank account or registered e-wallet (including but not limited to Touch'n Go eWallet, Boost, GrabPay, DuitNow, or FPX-linked accounts at Maybank, CIMB, Public Bank, or Hong Leong) in your own name.
- You must not be accessing the platform from a Prohibited Territory where such activity is unlawful.
- You must have the full legal capacity to enter into a binding contractual agreement.
- You must not be a current employee, contractor, consultant, or immediate family member of a current employee of Mantra88 or any of its affiliated entities.
- You must not have a pre-existing Account on Mantra88 that has been suspended or terminated for cause.
Age Verification: Mantra88 employs strict age verification measures. Any Player found to be under the age of 21 will have their Account immediately suspended, any pending winings forfeited, and the matter may be reported to relevant authorities. We take our obligation to prevent underage gambling seriously.
4 Account Registration
Each individual may hold onlyone Account on the Mantra88 platform. Registration of duplicate accounts is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any acrued balances.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials, including your username and password. Mantra88 shall not be liable for any loss or damage arising from your failure to protect your login information.
Account Security Obligations
- You must not share your Account credentials with any third party.
- You must immediately notify Mantra88 support if you suspect unauthorised access to your Account.
- You are responsible for all activity that occurs under your Account, whether or not you authorised it.
- Mantra88 reserves the right to require re-verification of your identity at any point during your use of the platform.
All personal data submitted during registration is processed in accordance with our Privacy Policy.
5 Deposits & Payments
Mantra88 accepts deposits via a comprehensive range of Malaysian payment methods, including but not limited to:Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency (BTC/USDT).
Deposit Conditions
- All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited.
- The minimum deposit amount is RM50, unless otherwise stated in a specific promotional offer.
- Mantra88 does not charge fees on standard deposits; however, your payment provider may apply their own transaction charges.
- Deposits are generally credited to your Account balance immediately upon confirmation from the payment network.
- Mantra88 reserves the right to request proof of deposit method (e.g., screenshot of e-wallet transaction) as part of the KYC or fraud prevention process.
Currency: All transactions on the Mantra88 platform are conducted in Malaysian Ringgit (MYR / RM) unless an alternative currency is specified for a particular payment method. Cryptocurrency deposits will be converted to MYR at the prevailing exchange rate at the time of deposit.
6 Withdrawals
Players may request a withdrawal of their real-money balance at any time, subject to the following conditions being satisfied in full:
- KYC verification has been successfully completed on the Account.
- All applicable wagering requirements on any active bonuses have been met.
- The withdrawal amount does not exceed any applicable single-transaction or daily withdrawal limits.
- The Account is in good standing — no outstanding flags, disputes, or security holds.
- The withdrawal method matches the deposit method, where required by our anti-money laundering (AML) procedures.
Processing Timeframes
- E-Walets (Touch 'n Go, Boost, GrabPay, DuitNow): Typically5–15 minutes.
- Bank Transfers (FPX, Maybank, CIMB, Public Bank, Hong Leong): Typically 15–60 minutes during business hours; may extend to the next working day for requests submitted during non-business hours or public holidays.
- Cryptocurrency: Subject to network congestion; typically 30–120 minutes.
Mantra88 reserves the right to conduct enhanced due diligence checks on any withdrawal request, which may extend processing times. Players will be notified where additional verification is required.
7 Bonuses & Promotions
Mantra88 offers various promotional offers including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. All bonuses are subject to specific terms and conditions which will be communicated at the time of the offer.
General Bonus Terms
- Bonuses are credited at the sole discretion of Mantra88 and are subject to change or withdrawal at any time without prior notice.
- Wagering requirements must be fulfilled before any bonus-derived winnings can be withdrawn.
- Only one active welcome bonus may be claimed per Player, per household, and per device.
- Mantra88 reserves the right to reclaim any bonus or bonus-derived winnings if it is determined that a Player has engaged in bonus abuse, fraudulent behaviour, or circumvention of these Terms.
- Bonuses cannot be transferred between accounts or converted to cash without meeting applicable wagering requirements.
- Bonuses expire as stated in the applicable offer terms. Expired bonuses will be removed from the Player's account balance.
Wagering Requirements: Each promotion specifies its own wagering requirement multiplier. Please review the specific terms of each offer carefully before opting in. Wagering requirements apply to the bonus amount unless otherwise stated.
8 Fair Play & Prohibited Conduct
Mantra88 is committed to maintaining a fair and secure gaming environment for all users. The following conduct is strictly prohibited and will result in immediate Account suspension, balance forfeiture, and/or legal action:
- Providing false, misleading, or fraudulent information during registration or KYC verification.
- Using automated software, bots, scripts, or any other tool to gain an unfair advantage.
- Engaging in collusion, chip dumping, match-fixing, or any form of coordinated fraudulent play.
- Exploiting software errors, bugs, or technical malfunctions for personal gain. Any winings derived from a technical malfunction may be voided.
- Laundering money or using the platform for any illegal financial activity.
- Creating multiple accounts (including via VPN or proxy) to circumvent limits, bonuses, or Account restrictions.
- Engaging in any form of harassment, abuse, or threatening behaviour directed at Mantra88 staff or other Players.
Mantra88 reserves the right to void bets, forfeit balances, and permanently ban any Account found in violation of these fair play standards.
9 Intellectual Property
All content on the Mantra88 platform — including but not limited to text, graphics, logos, game assets, software, interface design, and trademarks — is the property of Mantra88 or its licensed content providers and is protected by applicable intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Any reproduction, distribution, modification, or reverse engineering of platform content is strictly prohibited without the prior written consent of Mantra88.
10 Limitation of Liability
To the fullest extent permitted by applicable law, Mantra88 shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of, or inability to use, the Services — including but not limited to loss of profits, loss of data, or loss of goodwill.
Mantra88 does not warrant that the platform will be uninterrupted, error-free, or free from malicious software. The Services are provided on an "as is" and "as available" basis. Mantra88 makes no representation regarding the reliability, accuracy, or completeness of any content or information on the platform.
In jurisdictions where limitations on implied warranties or exclusions of certain damages are not permitted, our liability shall be limited to the greatest extent allowed by law.
11 Account Suspension & Closure
Mantra88 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including but not limited to cases where:
- The User has violated any provision of these Terms.
- Fraudulent activity, money laundering, or suspicious behaviour has been detected.
- A regulatory or law enforcement request has been received.
- The Account has been inactive for an extended period without any deposits or wagering activity.
- A Player has requested self-exclusion under the Responsible Gambling Policy.
Where an Account is closed under normal circumstances (not as a result of a breach of Terms), any verified real-money balance will be returned to the Player via the registered payment method, subject to pending verification or AML checks.
Players who wish to voluntarily close their Account may do so by contacting our support team via24/7 live chat.
12 Responsible Gambling
Mantra88 is firmly committed to the promotion of responsible gambling practices. We recognise that for a small number of individuals, gambling may develop into a harmful behaviour, and we take our obligations as a platform operator seriously.
Players are encouraged to set personal deposit limits, session time limits, and wagering limits via their Account settings. Self-exclusion options — temporary or permanent — are available to any Player who believes they need a break from gambling.
For detailed information on our responsible gambling tools and support resources, please visit our dedicatedResponsible Gambling page.
Mantra88 is strictly an adult platform —21+ only. If you believe you or someone you know may have a gambling problem, please reach out to appropriate support services. Gambling should be entertainment, not a financial strategy.
13 Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which Mantra88 operates.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in the applicable jurisdiction. Users agree that any claim must be brought individually and not as part of a class action or consolidated proceding.
14 Amendments to These Terms
Mantra88 reserves the right to amend, update, or replace these Terms at any time. Updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material, we will make reasonable efforts to notify registered users.
Your continued use of the platform following the publication of any amendment constitutes your acceptance of the updated Terms. If you do not agree with any revised Terms, you must cease use of the platform and may request Account closure by contacting support.
We recommend bookmarking this page and reviewing it periodically to stay informed of any changes to the Terms that may affect your rights and obligations as a Player.
15 Contact Us
If you have any questions, concerns, or require clarification regarding any provision of these Terms & Conditions, please reach out to the Mantra88 support team through the following channels:
- Live Chat: Available 24/7 directly via the Mantra88 platform. This is the fastest way to reach us — typical response time is under 2 minutes.
- Email: [email protected]
Our support team covers players from across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — and is available around the clock, every day of the year including public holidays.
For matters relating to your personal data and privacy rights specifically, please also refer to our Privacy Policy.
Questions About Our Terms?
Our 24/7 support team is on hand to explain any aspect of our Terms & Conditions. Alternatively, visit our FAQ page for quick answers to the most common queries.